29860 Munger Street                           Livonia, Michigan 48154

Phone: 734-634-3501                email: cleo_parker@yahoo.com

 

CLEO PARKER

 

Marketing Strategist

 

Creative analyst who can be counted on to strategically manage a project from beginning to end and deliver actionable results.

 

 

CAREER PROFILE

 

Senior strategic/account planner with extensive experience with major marketing communications agencies across industries.  Skilled in designing, managing and presenting qualitative and quantitative research as well as writing and presenting creative briefs. Responds quickly and reliably when tight deadlines arise. Creative, resourceful and intensely curious about the world with a keen interest in sharing insights with others. Enthusiastic lifetime learner who enjoys mentoring others.  Expertise includes:

 

·         Project management

·         Excellent observational skills

·         Designing, managing and presenting market research

·         Flexible, adapts to dynamic environments

·         Mentoring at all levels

·         Strong computer skills

·         Web analytics experience

·         Superb organizational ability

 

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

 

JUMPSTART AUTOMOTIVE MEDIA, Royal Oak, Michigan                                                    2007-Present

Online media rep firm with exclusive relationships with leading in-market automotive sites.

 

Market Research Director                                                                          2007-Present

Managed and reported market research, advertiser and product case studies, and web analytics across publishers.

 

·         Developed and published first comprehensive web analytics report across publishers, incorporating comScore, Nielsen , Revenue Science and internal publisher web metrics.

·         Created a series of web visitor surveys across publisher sites, leading to greater understanding of network visitors’ in-market status and value for advertisers.

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BBDO-DETROIT, Troy, Michigan                                                                                              2001-2006

Global marketing communications agency dedicated to the DaimlerChrysler account.

 

Vice President/Sr. Manager                                                                       2001-2006

Provided consumer insights, market analyses and activity tracking for DaimlerChrysler Cross Brand, Financial, Retail Service and Commercial account teams. Supervised Senior Strategic Planner working on research and planning projects for assigned accounts.

 

·         Managed and reported online study of Chrysler Group video game registrants which led to better understanding of the ways that prospects interact with and respond to video games as a marketing tactic.

·         Designed and managed ethnographic study of Five Star dealer customers resulting in client and agency understanding of customer service practices that create exceptional loyalty.

·         Fielded corporate reputation study in rapid response to unfavorable press, requiring tight coordination with client research group and outside vendors; results were used by corporate public relations to develop positive corporate imaging.

·         Conducted depth interviews with developers of the SRT performance brand at DaimlerChrysler to create brand essence document used in development of national launch creative.

·         Launched monthly “New Media News” e-newsletter and a semi-monthly video gaming newsletter raising agency and client awareness of new media technologies and their marketing applications; both were praised by recipients from many disciplines.

                                                                                                       

FCB/BOZELL/KENYON & ECKHARDT, Southfield, Michigan                                                      1982-2000

Global advertising agency handling Chrysler Corporation and other regional and national accounts, including Consumers Energy, Valassis, Coleman, and Little Caesars.

 

Vice President /Research Manager                                                           1997-2000

Provide consumer insight and market analysis to Chrysler Corporate and Multi Brand accounts.

·         Led qualitative and quantitative corporate image research for DaimlerChrysler in the U.S. immediately following the merger which was used to inform the strategy for launch advertising and public relations.

·         Handled research for Five Star dealer certification program, leading to first national advertising campaign for the brand, raising awareness of the brand among new car prospects.

·         Coordinated pre-launch research for Coleman Back Home outdoor furniture, identifying key prospects and most attractive product features for communications.

·         Supervised Archetype Discoveries research project for Consumers Energy which uncovered emotional drivers behind heating and cooling service which informed top management decisions regarding launch of a national appliance service business.

 

Manager/Research Analyst                                                                        1982-1996

Provide consumer insight and market analysis to Chrysler, Plymouth, and Dealer Association accounts.

 

·         Hired, trained, and supervised 3 staff members working on sales and marketing reviews, client marketing requests, and product clinic activities, improving client access to and presentation of information.

·         Transformed complex and technical data into presentations and reports that clearly communicated key information, allowing top agency management and clients to better understand domestic and international sales situations, customer profiles, and long-term sales projections.

·         Motivated and organized staff to produce annual vehicle line fact books in record time.

·         Participated in client small car QFD cross-functional teams, leading to better integration of customer requirements in engineering development process.

·         Coordinated initial installation of online sales reporting system, giving agency management immediate access to client and industry sales information.

 

EDUCATION

 

MA, Advertising, Michigan State University , East Lansing, Michigan                                                    1982

BA, Market Research  Justin Morrill College,  Michigan State University, East Lansing, Michigan          1978

·         Program included 9 week cross-cultural field experience in England

Award of Achievement in Web Analytics coursework University of British Columbia                       2008

Competent Communicator Award, Toastmasters International                                                    2007

Mind and Mood Practitioner Training, FCB, New York, NY                                                            1999

 

SELECTED PROFICIENCIES

 

Expert user of Excel, Word, PowerPoint, Access, Survey Solutions, Mtab, REGIS

Familiar with Omniture, Google Analytics, Urchin, WebTrends and DoubleClick DART website analysis tools

ISO 9001 Internal Auditor at first advertising agency to become ISO 9001 registered

Personal web site development using FrontPage, HomeSite, HTML, JavaScript

Mind Mapping and Creativity Tools

 

AFFILIATIONS

 

American Marketing Association                                                                       Toastmasters International

World Future Society                                                                             Association for Behavior Analysis